Testimonials

Carol is a top-of-the-line real estate broker we feel very fortunate to have found. At every step of the way in the sale of our home, from the initial consultation to a post-closing wrap-up, Carol was thoroughly professional an astute listener and strategist, a highly reliable and ethical partner, and a seasoned expert who delivered us straight to the goal post. She’s a delight to work with and is just the sort of professional you’d want to guide you on your real estate journey.

Carol helped us find our home in the country by spending time to understand exactly what we wanted, from location and acreage to architecture, condition, and price. She went well beyond just asking; she carefully noted our reactions to houses we viewed until she knew what we like. She worked tirelessly to screen homes that did not fit our needs, saving us significant time and effort by showing us the houses that fit best. Throughout the process, she listened carefully, followed through on commitments, and maintained timely communication, both live and electronic. Like a good waiter, she was present but not intrusive. The purchase and subsequent sale of our old house went very smoothly. She is very organized, proactive, and made us feel as if we were her only clients. We have recommended Carol to our friends and family.

We met Carol when we started our search for a weekend home. We initially thought that we would like a house in Guerneville, and we set a price limit. Carol searched for properties with features we wanted and in our price range and toured them and showed us the best ones. After a few rounds, it became clear that my husband was not thrilled with Guerneville even though I loved being so close to the river. After Carol listened to what our family wanted husband wants fine dining, wine tasting, and other amenities found in cities; my kids wanted a place to bike, an ice cream shop nearby, a chance to play in the river, and I wanted a slower pace, small-town charm and access to the river. Carol suggested that we explore a few other towns to expand our search, and she said she thought we'd get what we all wanted in Healdsburg. So we started looking there, and then one day in January, Carol called because she saw 2 homes, one in particular that she felt would meet our needs. She was absolutely right. And she helped to craft a compelling bid (not the highest price but the winning bid) and we closed in February 2015. Carol made our dreams come true. My husband loves all the amenities available in Healdsburg; my kids love riding their bikes to the library and to the Plaza for gelato, or spending a day splashing in the river, searching for rocks on the beach, and I love our friendly neighbors. We feel that we owe it all to Carol because Healdsburg wasn't even on our radar. She really listened and understood our needs and she knew the area so well that she could guide us to the right place, the right home. We have never had such a wonderful agent.

We chose Carol Lexa to be our Realtor® because she found a home for my parents in Windsor and they had an extremely positive experience. Carol was absolutely fantastic! She is professional and detail-oriented. She is a wealth of knowledge regarding real estate laws and she makes the paperwork process as streamlined as possible. She is a wonderful communicator and works extremely hard to find the perfect home! We moved to Sonoma County from Chicago, Illinois and we had very specific requirements for a home. Carol has lived in Sonoma County for many years so she is very knowledgeable when it comes to communities and neighborhoods. She was able to narrow down the list of potential homes so we didn’t waste time seeing places that didn’t fit our needs. She was a pleasure to ride around with we enjoyed visiting with her on our drives around town! When it came time to make an offer on our home, Carol went out of her way to tell the sellers our story. The sellers later said that when it came down to deciding whom to sell to, they enjoyed hearing about our lives and they wanted us to enjoy their home the way they did. We love our new home and we miss visiting with Carol on a daily basis! We highly recommend Carol to help you find your next home.

When we relocated from the East Bay to Santa Rosa last year, Carol Lexa was our lifesaver. Former city dwellers, with two children under three years of age, and limited means we were very hesitant about the move to what we considered either the “suburbs” or the “country”. Over several month periods, Carol patiently worked with us, taking us to see only those homes that met our specifications, exposing us to neighborhoods that would suit all our needs, suggesting pre-schools and school districts that we should consider, and many other resources. When we finally did settle on a home, we had a great sense of the Sonoma County market, and with Carol’s guidance got a great value. We couldn’t be more pleased with our new home or with our experience with Carol. We would highly recommend her to anyone looking to buy in the area.

We were selling our commercial property, a B and B in Murphys in the Gold Country, and on our way up to meet you in Occidental we received news that the buyer of the inn was backing out and we were devastated. We met you at the Union Hotel and with your help and guidance we were able to bring our buyer back on board. Your calm demeanor helped to soothe over a very distressing time. We then proceeded on to look at this house and realized that we would have to make an offer quickly or we would lose out on the house, as there was a potential backup offer in the wings. With your guidance, we wrote up an offer and we had to ask for a 90-day escrow due to the sale of the inn. You presented our offer in such a manner that it was readily accepted to our amazement. In our experience, very few real estate sales go smoothly, and we had a few ups and downs and yet you were always there to calmly assist in every situation. You completely smoothed over the potential deal-breaker of a situation with the septic tank problem to the satisfaction of both buyer and seller. We will be forever grateful for your expertise, friendship, and willingness to answer any and all questions in a timely manner. We were over 3 1/2 hours away and you always scheduled inspections, signings, etc. to meet our schedules and it made everything seem to proceed seamlessly.